Shipping & Returns

Refunds

S&CO offers ONLY digital products that are downloaded to your computer for Personal Use Online only, unless otherwise stated.

Because of this, no refunds will be issued for any digital products purchased. However if an error is made with a purchase (ie. duplicate purchase) this can be exchanged for a similar item (ie. substitute different tube from SAME artist, different kit from SAME designer). You must write to customer service (scrapstore.cs@gmail.com) and provide reciept order numbers for your duplicate purchase (order number and duplicate items), along with the products that you are subsituting.

Please make sure that you download your product within 10 days of purchase. You are able to download the product a total of 5 times within that 10 days.

If you download a product and the file is damaged or corrupted, please write to customer service to have the file fixed for you, so that you may download the corrected file. Please also follow these instructions if the file is missing from the download page.

If you have any other questions or concerns, please e-mail customer service at scrapstore.cs@gmail.com

Shipping

At this time S&CO only offers Digitally Downloaded products, therefore there is no information related to shipping at this time.



Customers Corner

SPRING FAIRYTALE COLLAB
SPRING FAIRYTALE COLLAB

Free Gift with $10.00 Purchase.
STEAMPUNK COLLAB
STEAMPUNK COLLAB

Free Gift with $10.00 Purchase.
ELEGANCE COLLAB
ELEGANCE COLLAB

Free Gift with $11.00 Purchase.
2020 MAGIC POTIONS STORE COLLAB
2020 MAGIC POTIONS STORE COLLAB

Free Gift with $12.00 Purchase.
2019 SUMMER SORBET COLLAB
2019 SUMMER SORBET COLLAB

Free Gift with $13.50 Purchase.
BIBIS SURPRISE SAILOR PARTY 1
BIBIS SURPRISE SAILOR PARTY 1

Free Gift with $13.50 Purchase.
BIBIS SURPRISE SAILOR PARTY 2
BIBIS SURPRISE SAILOR PARTY 2

Free Gift with $13.50 Purchase.
FAIRYTALE STORE COLLAB 1
FAIRYTALE STORE COLLAB 1

Free Gift with $13.50 Purchase.
FAIRYTALE STORE COLLAB 2
FAIRYTALE STORE COLLAB 2

Free Gift with $13.50 Purchase.
FAIRYTALE STORE COLLAB 3
FAIRYTALE STORE COLLAB 3

Free Gift with $13.50 Purchase.
FAIRYTALE STORE COLLAB 4
FAIRYTALE STORE COLLAB 4

Free Gift with $13.50 Purchase.
SPRING GIRL 2018 PART 1
SPRING GIRL 2018 PART 1

Free Gift with $13.50 Purchase.
SPRING GIRL 2018 PART 2
SPRING GIRL 2018 PART 2

Free Gift with $13.50 Purchase.
ALICE PARADISE COLLAB 2018
ALICE PARADISE COLLAB 2018

Free Gift with $14.00 Purchase.